I’m a “Returnaholic”

by | Aug 7, 2010 | Shopping Tips | 0 comments

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Ok, I admit it. I return a great deal of what I buy. I’m improving. I am learning to make wise choices IN the dressing room or store. I know how to choose flattering styles for my body type. I carefully think about the CPW (cost per wear). When purchasing  a new item, I calculate how many things I have presently sitting in my closet that it will coordinate with. I believe I’m heading in the right direction.

Many women make the wrong choices and NEVER get around to returning it. Life is busy, the store is not convenient, or they were not aware of the return policy.  Poor choices come from being in a hurry or not taking the time to try something on. Then it sits in the closet with tags attached. It might be given to a friend, consigned or donated. Bottom line: Not a good use of your money. Other women are embarrassed to return. Get over that! While my return rate has decreased, there are still times that I get something home and for whatever reason, it’s not what I had hoped for.

Here are some tips to help you make better choices:

1. Try it on! Walk around outside the dressing room and look at yourself in a couple of different mirrors. Sit down, move around and get a feel for it. Unsure about size? Go up or down a size to compare. I always recommend the compare tactic if you just aren’t sure.

2. Ask the sales associate for advice. I can’t always guarantee they are going to be honest especially if they have commission rates in their head, but you need to try. Friends are a great source. Make sure you bring someone who knows your style well and will be honest.

After the Purchase:

1. Keep all tags. I use a drawer in my nightstand. Returns are MUCH easier when you have the tags. Nordstrom tracks by the bar code on the tag and you don’t even need a receipt. Target can look up items purchased up to 90 days if purchased on a credit card-no receipt needed. For most others stores you are going to need a receipt and tags. It doesn’t matter if they are attached unless there is a special note. I’ve seen this on formal wear as stores were probably receiving a high return rate for dresses worn once for a special occasion. I don’t throw out the tags until I’ve worn/washed the item many times. (in case there is a defect) I keep all receipts in a special compartment in my wallet/purse.

2. Know your return policies. Check your receipts for the info or ASK as your items are totalled.  Small boutiques generally offer 7 days with Store Credit only. Other stores are store credit only AFTER 30 DAYS.

3. Online purchases can often be returned at the store (Macy’s or Nordstrom) If they offer FREE return shipping, it’s just a matter of a few clicks on your computer to print that label.

What’s your return rate? If you have things sitting with tags, there are dollars right in your closet that can be exchanged for something else, consigned or even better-CASH or Credit to your Card.